Hot Water Repair Technicians You Can Count On

Whether you’re at home or at the office, hot water just seems to make things better. Some even go as far as to say it is a necessity. Don’t believe us? Just try taking a cold shower on a frigid winter’s day. At Paragon, we want to make sure that hot water is in abundance for our customers and we have the service personnel to do it. Our technicians have advanced knowledge in all tank, tankless water heaters, and solar hot water systems to better serve you. We are available 7 days a week 24/7 to provide you with fast and affordable repair work. 

"THESE GUYS ARRIVE FASTER THAN JIMMY JOHN'S!" -Mickey H.

A Fast and Experienced Hot Water Repair Team

Our team at Paragon is ready to repair your tankless water heater as soon as possible. Our goal is to get you back up and running with hot water quickly and accurately. Our team is always on call and ready to serve you.

Our service technicians are all trained by major manufacturers of tank and tankless water heater products. We are dedicated to consistently training our service technicians in order to provide a successful service to our customer’s every time. A successful service with Paragon means we were able to provide the customer with hot water within the expected timeframe. 

Common Water Heater Problems

Our service technicians have seen just about every type of problem with a tank and tankless water heaters. Below is a list of the most common problems are technicians have seen:

  • Newly installed equipment malfunction: Often times, we receive a call for a recently installed water heater that is not working as expected. Most of these service calls are a result of poor installation. If this corrected early enough the life of the equipment could possibly not be negatively affected.
  • No water coming out of the faucet: It is common for a main water line or incorrectly installed tankless water heater to freeze during extremely cold Chicago winters. When this happens try to locate where the pipe or tankless water heater has frozen and thaw as soon as possible to prevent the pipe from bursting. You can typically thaw a pipe using a hair dryer. If you do not feel comfortable call our team of professionals to correct the problem promptly.
  • Hot water is not hot and warm at best: This is a common and frustrating problem, however, it can potentially be easily fixed. Typically for tankless water heaters, this is a sign that the dip tube is broken, damaged, or non-existent. For a heater that does not have a dip tube, this is a sign that a valve is bleeding and needs to be serviced. For a tank type water heater, the solution would be to replace the dip tube. A tankless water heater would require the heater to be serviced and the mixing valves to potentially be cleaned. 

It is all in our TEAM

There are several reasons why Paragon Mechanical, Inc. is a great fit for our customers. From our office staff to the install crews to the service technicians, we work as a team to make us all great at what we do. We provide superior customer satisfaction to each and every customer every time. We keep your tankless water heaters hot!  

  • Common Problems +

    Newly Installed Equipment Malfunction

    There are many service calls in which we receive for recently installed hot water heating equipment that is not working as expected. Most of these service calls are a result of poor installation of the newly installed hot water heating equipment.

    If this problem is corrected early enough the life of the equipment could possibly not be negatively affected. At Paragon Mechanical we prides ourselves on expert installation of hot water heating equipment for each and every installation. See our domestic hot water installation services for more detail.


    No Water Coming Out of Faucet

    In our Chicago climate we experience extremely cold weather that can occasionally cause a main water line or incorrectly installed tankless water heater to freeze and prevent water from flowing.

    If this is the case then try to find the place which your pipe or tankless heater is frozen and thaw as soon as possible to prevent the pipe from bursting. You can typically thaw a pipe by using a hair dryer however if your not comfortable feel free to call a trained Paragon professional to correct this problem for you correctly and promptly.


    Hot Water is NOT hot and warm at best

    This is a common and frustrating problem however can be potentially fixed simply. Typically for tanks this is a sign that the dip tube is broken or damaged or for a tankless heater which does not have a dip tube this is a sign that a valve is bleeding and needs to be serviced.

    For a tank type water heater the solution would be to replace the dip tube and for a tankless heater the solution would be to service the heater and potentially clean your mixing valves. Feel free to contact us today and set an appointment to have this resolved.


  • Manufacturers Serviced +

    Buderus Systems

    Buderus System

    Bosch Systems

    Bosch System

    Lochinvar Systems

    Lochinvar System

    Triangle Tube Systems

    Triangle Tube System

    AO Smith Systems

    AO Smith System

    Weil-McLain Systems

    Weil-McLain System

    Utica Systems

    Utica System

    Burnham Systems

    Burnham System

    New Yorker Systems

    New Yorker System

    Noritz Systems

    Noritz System

    Takagi Systems

    Takagi System

    Rinnai Systems

    Rinnai System

    Navien Systems

    Navien System

    Eternal Systems

    Eternal System

    Intellihot Systems

    Intellihot System

    State Systems

    State System

    Bradford White Systems

    Bradford White System

    Rheem Systems

    Rheem System

    General Electric Systems

    General Electric System

    Whirlpool Systems

    Whirlpool System

    HTP Systems

    HTP System

    Bock Systems

    Bock System
  • Training & Experience +

    No Hot Water Training
  • Part Availibility +

    Hot Water Parts Available on Truck

    Hot Water Parts Available in Stock

    Hot Water Part Availability
  • Dispatch Locations +

    Chicago, IL

    River North • The Loop
    South Loop • Old Town
    Wicker Park • Bucktown
    Gold Coast • Lakeview
    Lincoln Park • Magnificent Mile
    Ukranian Village • West Town

    Arlington Heights, IL

    60004 • 60005

    Elmhurst, IL

    60126

    Glencoe, IL

    60022

    Highland Park, IL

    60035

    Lake Forest, IL

    60045

    Naperville, IL

    60540 • 60563 • 60564
    60565 • 60566 • 60567

    Wilmette, IL

    60091

    Winnetka, IL

    60093

  • Customer Experiences +

    "I called about a leaking water heater and within 3 hours Paragon had my water heater replaced and I am totally satisfied"

    Phil H.
    Arlington Heights, IL


    "I called several companies and Paragon was the only one that seemed like they knew about our tankless system. Chris came out and within an hour we were up and running. This is a great company and is very familiar with the tankless water heaters."

    Drew B.
    Northbrook, IL


    "Doug was able to explain the operation of my tankless water heater and fix the problem quickly."

    Dan F.
    Northbrook, IL


    "This company is great from the answering all my questions during the initial phone call to the tech being able to come and replace my water heater quickly and neatly."

    Jennifer H..
    Arlington Heights, IL


    "Chris was great he came and fixed our tankless heaters and it now works better than it ever did before. My only regret is that we didn’t know about Paragon when we had out heater installed. Paragon is our first choice moving forward for all our mechanical needs."

    Amy M.
    Arlington Heights, IL


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