Satisfaction Survey

Your Name(*)
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Phone Number(*)
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Email Address(*)
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Paragon Mechanical, Inc is a small but growing company and we are working hard to grow in the right direction. This is why we put together a small survey to give to our customer to see how we can improve and in what area we are doing well in. Please take a couple of moments to fill out the questionnaire and send it back to us so that we may review.

 
Proposal

Prior to making a decision for the work done by Paragon Mechanical, Inc you were given a written contract and spoke with

Sales Rep
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Did your contact person answer all your questions?

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If the answer is No please briefly explain.

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Was the written proposal delivered in a timely manner?

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If the answer is No please briefly explain.

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Was the written proposal easy to understand?

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If the answer is No please briefly explain.

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Was the price quoted competitive to what others quoted?

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If the answer is No please briefly explain.

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Work Performed

Was the work performed at a convenient date and time?

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If the answer is No please briefly explain.

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Did you feel the work was completed in a timely manner?

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Did the job meet your expectations of what you thought you were purchasing?

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If the answer is No please briefly explain.

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Were the workers clean?
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Was the work area cleaned after the installation?
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General Questions

Would you refer Paragon Mechanical, Inc to a friend or family member?

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If the answer is No please briefly explain.

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Are you 100% satisfied with the system that was installed by Paragon Mechanical, Inc?

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If the answer is No please briefly explain.

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Do you feel the cost of the system was a fair price?

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If the answer is No please briefly explain.

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Are you interested in a maintenance plan for your entire HVAC and hot water heater system

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Thank you for your time and support. Remember to mention Paragon Mechanical, Inc to a friend and or family member for all their heating and cooling needs and receive a $25.00 gift cards.